Claims Associate II - Auto
Zurich Insurance is currently hiring a Claims Associate II to join their Auto Claims Team. This role involves managing liability and property damage claims, interpreting policies, and building partnerships with customers and brokers while ensuring service excellence.
Responsibilities
- Manage liability and property damage claims caseload that consists of low to moderate exposure
- Own your assigned claims from end to end
- Resolving claims according to best practices
- Build partnerships with customers and brokers
- May be aligned to specific accounts
Skills
- Bachelor's Degree and no prior experience required in the Claims area OR
- High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR
- Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND
- Must obtain and maintain required adjuster license(s)
- Experience with Microsoft Office
- Insurance industry, medical terminology, or medical billing knowledge
- Analytical and organizational skills
- Ability to multi-task
- Strong communication skills
- Adapt to a changing environment
- Bodily Injury experience
Benefits
- Short-term incentive bonus eligibility set at 5%
- Competitive pay and comprehensive benefits for employees and their families
Company Overview