Sr Manager Sales Operations

Requisition Number: 101649 Sr. Manager, Sales Strategy & Operations As the Sr. Manager of Sales Strategy & Operations, you will be the architect of our sales engine's efficiency and intelligence. This role demands a leader who can operate with significant autonomy to transform our operational framework through process improvement, automation, and the strategic implementation of AI. You will own critical initiatives designed to make our sales organization more productive and data-driven, partnering closely with leadership to shape the future of our go-to-market execution. What you'll do:

• Own Process Optimization & Automation: Lead the charge in mapping our end-to-end sales processes, identifying bottlenecks, and driving automation initiatives. You will own projects to streamline workflows within our CRM and sales engagement platforms, directly increasing sales productivity and reducing manual effort.
• Lead AI Strategy for Sales: Drive the identification, evaluation, and implementation of AI-driven tools and strategies. You will be responsible for leveraging AI to enhance forecasting accuracy, optimize lead scoring, and provide our sales team with next-generation competitive advantages.
• Serve as a trusted advisor to the VPs of Sales, using data-driven narratives to influence key GTM decisions and strategic planning.
• Partner on Go-to-Market (GTM) Planning: Partner with sales and finance leadership on the annual and quarterly processes for territory design, quota setting, and compensation plan effectiveness, providing the analytical models to support data-driven decisions.
• Mentor & Develop Talent: Act as a key resource and mentor for junior analysts and team members, fostering a culture of continuous improvement and data-driven excellence.

What you'll bring:

• Bachelor’s degree in Business, Information Systems, or a related field; MBA or equivalent graduate degree is highly preferred.
• Proven experience (8+ years) in Sales Operations, Business Operations, or a related role with a strong focus on process improvement and systems. Experience in the IT solutions/services industry is a plus.
• Exceptional analytical and quantitative skills; a demonstrated ability to not only derive insights from data but to use it to justify and build new operational processes.
• A track record of successfully owning and driving complex, cross-functional projects, particularly in the areas of process automation, CRM/Salesforce enhancement, or sales tool implementation.
• A relentless hunger for results, a proactive and autonomous mindset, and a deep understanding of how to build a scalable, efficient, and high-performing sales culture.
• Executive-level communication, presentation, and influencing skills – capable of engaging effectively with senior leadership to build consensus and drive change.
• Experience with process improvement methodologies (e.g., Six Sigma, Lean) or advanced CRM automation is a significant plus.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || Sales/Business Development || None || US - Chandler,AZ || Apply tot his job Apply To this Job