Experienced Customer Service Representative – Administrative Support and Office Operations
At blithequark, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a Customer Service Representative, you'll play a vital role in supporting our daily operations, ensuring seamless communication, and fostering strong relationships with our customers, suppliers, and colleagues. If you're a detail-oriented, hard-working professional with a passion for delivering outstanding results, we want to hear from you!
About blithequark
blithequark has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our commitment to excellence, customer satisfaction, and community involvement has earned us a reputation as a leader in our industry. We're proud to be a part of the blithequark family, and we're excited to welcome you to our team!
Responsibilities
As a Customer Service Representative, you'll be responsible for a variety of administrative tasks, including:
* Organizing office operations and assisting associates in optimizing procedures
* Sorting and distributing communications in a timely manner
* Creating and updating records, ensuring accuracy and validity of information
* Scheduling and planning meetings and appointments
* Monitoring the level of supplies and handling shortages
* Resolving office-related malfunctions and responding to requests or issues
* Coordinating with other departments to ensure compliance with established policies
* Maintaining trusting relationships with suppliers, customers, and colleagues
* Performing receptionist duties when needed
Preferred Skills
While we're open to training the right candidate, we're looking for someone with:
* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
* Knowledge of "back-office" computer systems
* Working knowledge of office equipment
* Thorough understanding of office management procedures
* Excellent organizational and time management skills
* Analytical abilities and aptitude in problem-solving
* Excellent written and verbal communication skills
* Proficiency in MS Office
* Knowledge of QuickBooks and Excel
Why Join Our Team?
At blithequark, we offer a dynamic work environment, excellent compensation and benefits, and opportunities for growth and development. Some of the perks of joining our team include:
* Paid Time Off, including paid birthday and holiday pay
* Flexible family scheduling
* Continuing education and opportunities for growth
* Company-provided uniforms, including an annual boot allowance
* Company-provided take-home vehicle
* Costco Membership
* Company phone
* Chiropractic care (4 annual visits)
Work Environment and Company Culture
Our office is a fast-paced, dynamic environment where no two days are ever the same. We're a team-oriented organization that values collaboration, open communication, and a commitment to excellence. Our customers are at the heart of everything we do, and we're passionate about delivering exceptional service and building long-term relationships.
Compensation and Benefits
We offer a competitive salary and benefits package, including:
* A comprehensive benefits program, including medical, dental, and vision coverage
* A 401(k) retirement plan with company match
* Paid time off, including holidays and vacation days
* Flexible family scheduling and work-life balance
* Continuing education and opportunities for growth and development
How to Apply
If you're a motivated, customer-focused professional with a passion for delivering exceptional results, we want to hear from you! Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to welcome you to the blithequark team!