Implementation Consultant

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Conseiller/Conseillère en implémentation

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

This position is for the ITCloud business unit Servicing Canadian IT professionals and their business customers since 2005, IT Cloud is an authorized Canadian Distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit and NinjaOne. Through our partner channel, we provision Canadian businesses with the most powerful corporate cloud solutions for continuity, cybersecurity and productivity. Highly skilled on both the technical and business sides, our team backs up our partners-resellers with technical, sales, marketing and administrative enablement so they can build a successful business while provisioning their client-base through our simple and secure marketplace.

About You

 The Microsoft 365 Security Enablement Specialist is a key role in driving new Microsoft 365 customer acquisition, upsell opportunities, and Security solutions for Microsoft 365 partners and customers in the IT channel. The Microsoft 365 Security Enablement Specialist will work closely with the IT Cloud partner sales team to identify, qualify, and close new opportunities for Microsoft 365, while also directly providing technical support to our existing partners. Additionally, the role involves creating content, writing blogs and social posts, and delivering monthly trainings to partners and sales teams to support upskilling and knowledge transfer.

What you'll do and how you'll have an impact

• Develop and execute a sales strategy for Microsoft 365 Security in collaboration with the IT Cloud partner sales team;
• Engage with partners and customers to understand their business needs, challenges, and goals, and position Microsoft 365 Security as appropriate;
• Provide direct support to partners with technical and enablement questions or requirements;
• Demonstrate the value proposition and benefits of Microsoft 365 Security to partners and customers through presentations, demos, webinars, and proof of concepts;
• Support the IT Cloud sales team in closing new deals for Microsoft 365 Security with partners and customers;
• Work closely with Microsoft to understand the Microsoft 365 Security value proposition, to provide feedback and insights to Microsoft on customer and partner needs, market opportunities, and competitive landscape;
• Obtain all necessary Microsoft certifications to demonstrate proficiency in the Microsoft 365 Security solution.

What we're looking for

• Bachelor's degree in business, marketing, or related field, or equivalent work experience;
• At least 3 years of experience in sales, business development, or account management in the technology industry, preferably with Microsoft or Microsoft partners;
• Strong knowledge of Microsoft 365 and Security for Microsoft 365 products, features, and capabilities, and how they address customer and partner needs;
• Excellent communication (English & French), presentation, and negotiation skills, with the ability to influence and persuade decision makers at all levels;
• Results oriented, self-motivated, and proactive, with a sales mindset and a customer focus;
• Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and partners.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy.

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